Returns Processing
Returns don't have to be a black hole. We photograph, inspect, and report on every return so you know exactly what's happening.
Visibility Into Every Return
Returns are a fact of ecommerce life. What matters is how you handle them. We give you complete visibility into what's coming back and in what condition.
Our photo documentation means you can verify customer claims, catch fraud, and make informed decisions about restocking. No more guessing.
No Minimums Required
Start small and scale as you grow. We work with businesses at every stage - from your first 50 orders to thousands per month.
Flexible Pricing
Most clients start around $800-$1,200/month, but we can scale smaller for startups or expand to handle enterprise volume. We build pricing that fits your business.
Returns Done Right
Photo Documentation
Every return photographed on arrival. Know exactly what condition items came back in.
Condition Assessment
Detailed inspection and grading. We tell you what's resellable and what's not.
Quick Restocking
Good items back in inventory fast. No waiting for returns to pile up.
Detailed Reporting
Track return rates, reasons, and patterns. Data to improve your business.
Our Returns Process
Consistent handling for every return, every time.
Receive Return
Package arrives at our facility and is logged into the system with a timestamp.
Photograph
We take photos of the item and packaging before opening - evidence if needed.
Inspect & Grade
Detailed condition assessment: new, like new, damaged, or unsellable.
Restock or Dispose
Good items go back to inventory. Damaged items handled per your instructions.
Returns Pricing
Standard Return
Receive, inspect, restock
per return
Photo Return
Photos + inspect + restock
per return
Detailed Assessment
Complex evaluation work
per hour