Industries
Warranty Parts Fulfillment
Replacement parts out the door, usually the next day. Even when the order is just an invoice.
Parts on the Shelf, Ready to Go
We have manufacturers on board for warranty replacement parts. Hundreds of SKUs. Thousands of parts.
Warranty work rarely runs through a real ecommerce store. A customer calls, someone writes an invoice, and a part needs to ship. We built our process around that.
Why Manufacturers Use Us
- Any Order Format
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Most warranty replacements are invoices, not ecommerce orders. Email us a PDF and it goes straight into our shipping software.
- Next-Day Shipping
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We typically ship a replacement part the next day, so your customer is back up and running fast.
- Hundreds of SKUs
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Hundreds of part SKUs and thousands of parts on the shelf, tracked and ready to pick.
- Returns With Photos
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Defective or mistaken returns come back to us and get logged with photo evidence.
However Your Claims Come In
We set up a custom solution around what your team already uses.
Email a PDF
Send the invoice the way you already do. We turn it into a shipment.
Drop It in Slack
Share a channel with us and post the invoice there. It's fast, and you see the reply in the same place.
Something Else
Every manufacturer works a little differently. We build the solution around what your team can do today.
Want More Service? We Do That Too
Returns are part of warranty work. We receive them, document them with photos, and tell you what came back.
For some clients we go further, like holding back a part that was returned by mistake so it can be reshipped to the customer instead of written off.
Have Parts to Ship?
Tell us how your claims come in today. We'll show you how we'd get parts out the next day.